Monday, September 5, 2011

Just gimme my coffee.....

that's all I ask.....just let me have my beloved cup of coffee.

In September of 2009 I bought a Keurig coffee maker. The coffee produced from this machine is purely heaven sent. The most delicious cup of coffee I've ever had, PERIOD. I was in love. Yes, the coffeemaker is expensive initially but it makes such a terrific cup of coffee in record time, you forgive it for being expensive. The K-cups (what you use to make your cup of coffee) I purchase through Amazon and figured out that it was costing me roughly .36 a cup, which is not bad at all. They have recently raised the price of coffee so now it's about .46 a cup. I run it through the same K-cup twice to make a 16 oz cup and the strength is just right for me. So, I'm getting a 16 oz cup of coffee for .46. In less than a minute.

Actually, I still am in love but I am now able to see the object of my affection without the rose-colored glasses; I'm able to see its major fault. That being: it seems to tire quickly and then refuses to do its job. In other words........it's moody.

The first coffeemaker quit 2 months out of warranty....just before Thanksgiving. I rushed to the store and bought a replacement. I was having a houseful of company for dinner and I had to have a coffeemaker! Now that pot has quit on me but thank goodness it's still under warranty. So, after trying everything I read to try and fix it to no avail I decided to call the company. This was yesterday (Sunday). I was shocked, amazed and very happy that they not only answered the phone (on a holiday weekend yet) but I actually got a real live HUMAN.

After taking my information and assuring that I was, indeed, still under warranty, she advised me that a brand new coffeemaker would be on its way to me and to expect its arrival within 5 business days. She also informed me that they would need a specific part from my present coffeemaker returned to them and would provide the means to do that. I'm more than happy to do so.....my present coffeemaker is of no use to me in its present condition.....i.e., not working.

I have to commend this company for doing everything possible to make their customers happy. The coffeemaker is superb when it's working right.....it's just temperamental. We've had a few summer storms that have caused intermittent power outages and maybe that had something to do with it.....I'm not sure. All I know, it was working on Friday and on Saturday morning, the settings were all messed up and eventually it shut itself down and wouldn't come back on.

If you research it on the Internet, you find many people having much the same problems.....but almost every one of them have nothing but praise for the company and how well it stands behind their product and how hard they try to please their customers as long as you're still under warranty. I guess that's all anyone can ask.

For the weekend, I went downstairs to the basement and pulled my old Bunn coffemaker out of retirement. I've had it for years and it still worked for me. I was able to make a pot of coffee, although it was not the best as I was using coffee from two years ago.....but it WAS coffee and I figure it's better than nothing at all. I am so used to being able to have a cup of coffee in a minute or less that I was pacing the floor waiting for the Bunn to make the pot and it couldn't have been more than a 10 or 12 minute wait. Funny how we become accustomed to the FAST life....it's an addiction.

If you think about it......that's how we expect everything to be. FAST......INSTANT.....we are a nation of no patience. And yep.....I include myself in that equation. Remember when (all you seniors out there) when we had to wait until something "warmed up" when we turned it on before we could get sound (radio) or a picture (TV). That would drive our present day younger population absolutely crazy. Well.....keep smilin' y'all And DO take some time to stop and smell the flowers!

11 comments:

Beau's Mom said...

You've successfully pointed out a major flaw of mine that I just did, before reading your post.

Our remote has to have about a minute to itself after turning on the TV before it will change channels.

Joe just called the cable company and spent nearly 20 minutes talking to the tech about the 1 minute delay.

Hmmmmm.

Gotta run! The microwave just dinged!!

Blissed-Out Grandma said...

I can't drink coffee, but if I did, I'd have Keurig for sure. They used one where I used to work and everybody drank about twice as much coffee as they had before because it was so good (and, I think, fun to make).

gayle said...

I finally convinced my husband that we should get one. I love mine too! I wonder why they don't seem to last as long as regular coffee makers?

Mary said...

I like beau's Mom's comment, that's pretty funny! I've always wondered how Keurig is, but I'm afraid to try it. I'll probably love it and be spoiled forever. I manage with my little 4 cup, it takes about 9 minutes to brew, in the mean time I feed the cat and dog, straighten up, and keep my self busy until it's ready. If I thought about it too much it would probably drive me crazy...

fiwa said...

I can't drink coffee very often these days - but I am still resisting the temptation to buy one of these. My sister and my friend both own one, and I have to say, it's pretty cool. Have you tried the black tea lemonade? That is pretty yum too. I think it's a celestial seasonings product.

xoxo!

dc said...

I got out our old stainless steel electric perker recently and to me it makes the best coffee. Good and hot. Then we pick up a cup of McDonalds once in awhile and they make darn good coffee. Funny how we all have our quirks about what is good. Oh, I make the coffee the night before and hubby is trained to plug it in when he gets up (before me) so it is ready for me the minute I walk into the kitchen. I like spoiled.

ethelmaepotter! said...

I know this is about coffee, but I think your last paragraph is profound. Yep, HURRY is the word for today's world. I had to use dial-up a few months ago at a motel way out in the sticks. ARRRRGGGGHHHHH!!!! To think that I was irritated because I had to wait a couple of minutes before connecting to the entire world...

Maria said...

I still contend that the best coffee I ever had was in one of those old fashioned percolating silver ones.

It was delicious and I have never been able to replicate it.

Jamie said...

OMGosh, I missed this post! I was moving, I thought I was all caught up, and somehow, I missed it.

Yes, I have heard from others the exact same thing about Keurig, the coffee makers die early, and that the company is wonderful. I have not bought one yet, but I still want to.

Miss you friend. Alot.

Big old hugs. :)

ILoveMyDogandMy Music said...

I've been reluctant to try this because you have to buy their coffee. I'm a "dyed in the wool" coffee drinker and it has to be good, or I won't drink it. Even though you really praise the taste and the customer service, I don't like the idea that it stops working so quickly.

ordinaryjanet said...

Made me think of the stove-top percolator I grew up with, we still have it but we've been using a 4-cup Mr. Coffee for ages. They don't even make the replacement carafes for my coffeemaker anymore, so we have to be careful that we don't break the one we have. The stove-top coffeepot came in very handy when our power went out for a few days back in '08.

I'd think Keurig isn't making too much money if they're giving people replacement coffeemakers all the time. Maybe they're working on making them better, but cynical me thinks it's more likely they're built to last till the warranty runs out-then people have to buy a new one.