Friday, June 24, 2011

A problem solved.....

My daughter's refrigerator quit working. It's never a convenient time for something like that to happen. Thank goodness she hadn't just shopped, but she still had substantial food in it that had to be thrown away.....which she can't afford to do.

I've been working a lot more than usual lately and she wanted me along....more for moral support than anything else because I really don't know anything about refrigerators....other than I hate to clean them out. Of course it's not as bad as it used to be before frost-free ones came out.

Anyway, her kitchen is very small and the space for the refrigerator is also very small. She was going to have to measure carefully because a regular sized one just would not fit. So, armed with said measurements, we decided to make it a fun day and we picked Thursday because its the only day off I have this week. The only things I could tell her was to make sure it was frost-free.....and I guess they all are now....and to make sure the store would take away the old one. Free delivery would be great but not every place would offer it. An ice-maker would be wonderful if it doesn't cost too much extra.

So we had breakfast first and enjoyed that. Then we set off to store #1. We've had a couple of bad experiences with this store before.....the salespeople there seem to be uncaring and rude. But we had been told it was a good place to purchase a refrigerator, so we decided to check it out. We were treated the same way as before. Once they found out that she wasn't going to be spending a sinful amount of money on one of those refrigerators that do everything but balance your checkbook, the salesmen were uncaring and lost interest. When they found out that she needed a particular size......they implied that no such size was available and she'd have to settle for a tiny dorm sized one that was ridiculous. One was even suggesting she rip out her cupboards to make a bigger one fit. She was upset and getting stressed and looked at me with a "what do I do?" look on her face. One thing about getting old.....you can say what you feel and get away with it. I simply said "let's go someplace else.....I'm sure we can find something better elsewhere" and I said it loud enough for the salesmen to hear it. We promptly left.

She sadly said that we'd probably have to go to this one store that boasted of their low low prices. She was sad about it because this store is located in a not very desirable part of town and being two women and a child.....we felt quite vulnerable. I didn't want to go there either. We started to head in that direction when I said....."you know, I just don't want to go there, let's go to this other place right here around the bend and see what they have and if they say the same thing, then we'll have to make some phone calls". She said ok and actually breathed a sigh of relief.

Store #2 had friendly employees and the salesman who took care of us was knowledgeable and low pressure. He had exactly what she needed.....the size was perfect; the same size as the one in her kitchen right now. To top it off, it was on sale, they will take the old one away free of charge and delivery is free, free, free. The only thing she did that I really didn't agree with is that she wanted it in black, like the one pictured. Since her kitchen is so small, I'm afraid that black fridge is just going to leap out like a big black bear.....but it's her kitchen......so I didn't say too much. The only thing that matters is that it will be delivered by next Tuesday and this is one major problem solved. Oh and by the way.....it rained all day long.....sometimes it poured rain, so it was not exactly a perfect day for shopping, but it ended well and we made a memory.

Update: Well by popular demand.....the name of the store where everyone was so friendly, courteous and knowledgeable.....and where we made the purchase.......none other than HOME DEPOT. Great Store!! I would not be afraid to recommend them to anyone. Never have I seen so many smiling faces under one roof. Good Job, Home Depot Employees! We'll be back.

11 comments:

Mary said...

My fridge died on me right before Christmas last year. I had to wait a week, luckily I didn't loose to much food, I had just stocked up, naturally. My neighbor had room in their deep freeze and I managed to live out of coolers with block ice. I tried to pretend I was camping, but it got old real quick. I'm glad that you can check that problem off your list and that you didn't have to go to the creepy part of town.

Jamie said...

That DOES sound like a successful shopping trip. That is getting more rare with each passing year. All the new and better crap coming out, it gets harder and harder to find a regular anything. So YEA you!

Thanks for the update.

xo

Peruby said...

Good job! My sister had one of my Mom's old refrigerators in her basement. That sucker lasted forty years! Yes, I said 40 years! I believe it was a Westinghouse.

Golden To Silver Val said...

Peruby: Oh yes I know! My mom and dad's old fridge lasted 40 years also. It was a General Electric. Back then, things were made to last. Sadly, we now live in a 'disposable' society....its cheaper to throw it away and buy new than repair it.

forsythia said...

Ha! You really put those rude salesmen at Store # 1 in their places. Good for you.

Joy Des Jardins said...

It always feels good to get these kind of problems solved...and with as little frustration and cost as possible. Good job you two...

Happyone : ) said...

Oh so glad things worked out well with her new refrigerator.
Mine has black sides and a stainless steel front.
I HATE the ice maker in mine. It is very noisy and makes the most pathetic looking ice cubes.

dana said...

You said it toots. The older we get, the more inclined we are to NOT take shit off a dimestore salesman or anyone else. Proof of that is on my blog today!!

And black??? I see spots and smears coming! I hate the new stainless steel fad, and in my kitchen, ANY color I pick would be a different color! Picture a kitchen with an assortment of while, black, and TAN appliances through the ages!!!!

dana said...

I MEAN that, since this house was owned prior to me coming here this year, the prior owner must have been color blind or just bought whatever was cheapest. I have all of these colors IN MY KITCHEN. If I replace anything....I'll have to replace all of them just so they'll match!!

dc said...

Hey come on, you should give the good guys a shout out! They gave you good service. I am sure your daughter was glad to have you along. Love them daughters, got one myself!

glnroz said...

I have one out in the warehouse. "The Boss" got worried about it. Said it is "old". I hate shopping for "ice boxes".. (old fashion southern term)